Whereas you may be able to find a plethora of plumbing services in your city by simply opening the Yellow Pages, the phone book is not the best source of information to use if you are looking for a reputable plumber in your city. A majority of fly-by-night plumbing companies use traditional listing methods like newspaper classified sections and phone books to find customers. This is because they cannot find clients through referrals.
Since you will be inviting someone to the privacy of your home to work on your sewer lines, leaking faucets and hot water tank, you need to make certain that the individual is trustworthy and reliable. The following are valuable tips on how to hire a plumbing contractor:
- Request for Recommendations from Colleagues and Friends
Your first order of business should be to ask for recommendations from either your colleagues at the workplace or friends. Most people have in the past used plumbing services. Therefore, odds are that a few of your friends have hired a local plumber to help them with problems such as leaking faucets and hot water tank replacement. Asking for recommendations will make your search easier since word-of-mouth referrals are primarily based on personal experiences.
- Read Plumbing Reviews Posted Online
There are several consumer sites available online, for example, www.bbb.org from where you can find comments and feedbacks from various consumers who have over the years used certain plumbing service. Whereas word-of-mouth recommendations are powerful, you also need to find out what other people think of the plumbers that have been referred to you. Plumbers with loads of negative comments are less likely to offer first-class service since they lack the resources needed to do so. However, the same cannot be said of plumbers who have numerous glowing tributes.
- Do Due Diligence
Obtain the names of at least 3 to 4 local plumbers and proceed to do due diligence on the companies. Doing background research will help you to determine if the plumbing companies have the experience and knowledge needed to offer quality services. Listed below are some of the information that you need to find out in regards to the plumbing contractors you are planning to hire:
– How much experience do you have in plumbing work?
– Is the company licensed locally or in a different state?
– What kind of qualifications and training do your employees have?
– Do you have an on-going training program designed to ensure that your staff is abreast with the latest information in the plumbing industry?
– Is the business insured and 100% bonded?
– Does the business offer 24-hour emergency service?
– Does the business offer warranty on the work done?
- Ask for Quotations
Quotations will enable you to know the average cost of doing the plumbing work. Besides, from the quotations, you will be able to identify a plumbing company that will provide you with first-class work at a reduced price. Make sure that quotations include the cost of materials and labor.
- Ask for a Signed Contract
Finally, before hiring a plumbing contractor, make sure that you have been provided with a signed contract. A signed contract will ensure that the plumber won’t be able to hike the service fee once the plumbing work is completed.